JibJab — Notice at Collection of Personal Information
(For California Residents Only)
Effective Date: October 15, 2026
If you are a California resident, you have the right to notice of our collection of Personal Information under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, "CCPA/CPRA"), Civil Code §1798.100 et seq. This Notice is provided by JibJab, LLC, a subsidiary of Mode Mobile, Inc. ("JibJab," "we," "us," or "our"), and applies to the JibJab website, mobile apps, and related services (the "Services"). All capitalized terms used but not defined in this Notice have the meanings given to them in the CCPA/CPRA or applicable regulations thereunder.
Under the CCPA/CPRA, "Personal Information" means any information that directly or indirectly identifies, describes, relates to, is capable of being associated with, or can reasonably be linked to a particular consumer or household, subject to certain exceptions.
Categories of Personal Information We Collect
The table below sets forth the categories of Personal Information we collect through our Services, examples of the specific types of information within each category, whether we collect that category, and the business or commercial purposes for which we collect and use it.
A. Identifiers
Examples: Real name, username, email address, hashed email identifier, IP address, mobile device ID, mobile advertising IDs (such as Google Advertising ID and Apple IDFA, where permitted), unique account identifier
Collected: Yes
Business / Commercial Purpose: Account creation and management; delivering eCards and content; fraud prevention; advertising measurement; audience matching and suppression; identity resolution
B. Personal Information — Cal. Civ. Code §1798.80(e)
Examples: Name, email address, telephone number (if provided), billing information (payment card details are collected and processed by our payment processors and app store providers)
Collected: Yes
Business / Commercial Purpose: Account management; subscription and payment processing; customer support
C. Commercial Information
Examples: Subscription plan and status, purchase and renewal history, free-trial and promotion history
Collected: Yes
Business / Commercial Purpose: Subscription management; billing; fraud prevention; analytics; advertising measurement
D. Biometric Information
Examples: Facial data derived from photos you upload to place faces in personalized eCards and videos
Collected: Yes (with consent)
Business / Commercial Purpose: Providing personalization features you request. Not sold or shared.
E. Internet or Other Electronic Network Activity
Examples: Website and app interactions, eCards and videos viewed, created, and sent, features used, advertising viewed or clicked, attribution data, app install and usage data, browser and device information, cookies and similar technologies
Collected: Yes
Business / Commercial Purpose: Service operation; analytics; personalization; advertising delivery and measurement; fraud prevention
F. Geolocation Data
Examples: Approximate location derived from IP address and device settings. No precise GPS location collected.
Collected: Yes (approximate only)
Business / Commercial Purpose: Localization; fraud prevention; compliance with geographic restrictions; advertising targeting and measurement
G. Sensory Data
Examples: Photos you upload
Collected: Yes
Business / Commercial Purpose: Creating the personalized content you request
H. Professional or Employment-Related Information
Examples: Information provided in job applications
Collected: Yes (applicants only)
Business / Commercial Purpose: Evaluating applications
I. Education Information (FERPA)
Examples: None
Collected: No
Business / Commercial Purpose: N/A
J. Inferences
Examples: Profiles reflecting preferences, interests, and engagement patterns based on content created, sent, and viewed
Collected: Yes
Business / Commercial Purpose: Content and offer personalization; advertising targeting and measurement; analytics
K. Sensitive Personal Information (CPRA)
Examples: Account login credentials (username or email with password); biometric data — see Category D
Collected: Yes
Business / Commercial Purpose: Account security and authentication; providing requested personalization features. Use is limited to purposes permitted under CCPA/CPRA §1798.121.
We also collect the name, email address, or phone number of people you send eCards to or add to birthday and occasion reminders, which we use only to deliver your content and reminders.
How We Use the Personal Information We Collect
Service Operation. To establish and maintain your JibJab account, create and deliver the personalized eCards, videos, and other content you request, send birthday and occasion reminders you set up, process subscriptions and payments, provide customer support, and operate the Services.
Security and Fraud Prevention. To authenticate your account, detect and prevent fraudulent activity, payment fraud, and policy violations, and protect the security of the Services.
Advertising and Analytics. To deliver, measure, and improve advertising displayed within or promoting the Services; to provide advertising partners and analytics providers with data for measurement, audience matching, and attribution; and to analyze usage trends and improve the Services.
Personalization. To recommend content, occasions, and offers that may be of interest to you, based on your profile and activity data.
Communications. To send you service notifications, subscription and billing notices, and, where permitted, marketing messages, which you may opt out of at any time.
Legal and Compliance. To enforce our Terms of Service, comply with legal obligations, respond to law enforcement requests, defend legal claims, and otherwise protect our rights and those of our users.
In addition to the above, we disclose Personal Information to service providers and third parties as described in our Privacy Policy, which may include advertising networks, analytics providers, identity-resolution platforms, payment processors, app store providers, and others.
Categories of Third Parties With Whom We Share Personal Information
Service Providers: Cloud hosting and content-delivery providers, payment processors and app store providers, email and notification providers, advertising and analytics providers including mobile advertising networks and analytics platforms), attribution partners, customer support providers, and image/video processing providers.
Advertising and Identity-Resolution Partners: Third parties that receive identifiers (including hashed email identifiers, device identifiers, and IP addresses), commercial information, internet or network activity, geolocation data, and inferences for purposes of advertising, audience matching, measurement, and suppression. These disclosures may constitute a "sale" or "sharing" of Personal Information under the CCPA/CPRA. California residents may opt out of these disclosures as described in our Notice of Right to Opt Out of Sale or Sharing of Personal Information.
Affiliates and Subsidiaries: Mode Mobile, LLC and its other affiliated entities, which may share infrastructure, fraud prevention, and analytics functions with JibJab.
Business Transfer Recipients: Potential or actual acquirers, successors, or assignees in connection with a merger, acquisition, or sale of assets.
Legal and Governmental Authorities: Courts, regulators, law enforcement agencies, and other governmental authorities, where required by law or necessary to protect our rights or the rights of others.
Special Notice Regarding Photos and Facial Data
JibJab uses the photos you upload to place faces into personalized eCards, videos, and other content. To do this, we detect and map facial features in your photos. “Facial data” means those photos, the cropped images of faces we generate from them, and any face geometry or other data derived from them.
Consent and use. We collect facial data only after you give express opt-in consent. We use it only to create the content you request and, if you have an account, to save your faces so you can reuse them in new content while your account remains active. We do not use facial data for any other purpose.
Storage and disclosure. Facial data is stored encrypted on servers that we control or that are controlled by our service providers. We do not sell, lease, trade, or otherwise profit from facial data. We do not disclose it to anyone except service providers that process it on our behalf to create your content, or where required by law, warrant, or subpoena.
Photos of other people. Please upload only photos of yourself, or of people who have agreed to let you use their image. By uploading a photo of someone else, you confirm that the person (or, for a minor, their parent or guardian) has consented to our collection and use of their facial data as described here.
Retention. We keep facial data only as long as needed for the purposes above. We permanently destroy it on the earliest of the following:
(a) if you use JibJab without an account, fourteen (14) days after upload;
(b) if you have an account, thirty (30) days after you delete the related photo or saved face, or after we receive your request to delete your account;
(c) twelve (12) months after your account becomes inactive, meaning you have not logged in or used a saved face during that period; or
(d) in all cases, one (1) year after the purpose for collection has been satisfied, and no later than three (3) years after your last interaction with JibJab.
How Long We Keep Personal Information
We retain each category of Personal Information for as long as reasonably necessary for the purposes described in this Notice. Generally, we keep account and commercial information for as long as your account is active and for 3 years afterward to meet legal, tax, and accounting obligations.
Annual Statistical Data (California Residents)
Commencing with our first full calendar year of operation and updated annually thereafter as required by the CCPA/CPRA, we will publish a summary of statistical data pertaining to the following categories of California-resident consumer privacy requests received during the preceding calendar year:
(1) Requests to Know; (2) Requests to Delete; (3) Requests to Correct; (4) Requests to Opt Out of Sale or Sharing; and (5) Requests to Limit Use of Sensitive Personal Information.
The statistical data will include: (A) the number of requests received in each category; (B) the number of requests complied with in whole or in part; (C) the number of requests denied; and (D) the median number of days within which requests were responded to.
Contact Us
For more information about our data practices and your rights, please see our Privacy Policy at https://www.jibjab.com/privacy. If you have questions about this Notice, contact us at:
JibJab, LLC c/o Mode Mobile, Inc. One East Erie Street (Suite 525), Chicago, IL 60611 Email: privacy@jibjab.com Subject line: "California Privacy Rights"